Testimonials
Mike I got your call about the installation and I just want to thank the guys who were here they were great and they did a lot of stuff I thought I would be asked to do in moving stuff around my crawl space but no they did it all… and it was done very quickly and I love the insert. We will certainly recommend your place to anyone we know that needs anything you offer , the purchase process was awesome and so was the install…thank you very much.
Many thanks for your help in taking me through the sprucing up of our ugly 1980s brass trimmed fireplace. The gas logs look great!
Mike and his family were friendly and helpful in my efforts to purchase an upscale BBQ to replace an older, decrepit free standing one. His advice and recommendations made me decide to buy a built-in American Outdoor Grill BBQ. After a few weeks of work I was able to build a L-shaped structure that fits our backyard deck perfectly. The grill is a beauty and both my wife and I highly appreciate it. Mike offered advice, followed up and was extremely helpful. I highly recommend him to anyone contemplating a new BBQ.
I want to thank Jason for his professionalism and excellent recommendations with my broken fireplace. I was going to replace it. Jason made some suggestions and he was able to send a team in that saved me thousands of dollars. Wow! Very impressed.
I would like to say a very big thank you to Romantic Fireplaces owner Mike Pilon, his staff and installer Charlie and partner for a fabulous job well done!
After coming to visit our home, Mike helped us create a design that suited our space and décor. We appreciated that he was able to stay within our price range as well as deliver a superior product. The millwork on our new fireplace cabinet is simply beautiful!
We would like to extent our thanks and complements to Charlie and his partner who did our installation. In my 40+ years doing personal home renovations I was unable to find fault with their workmanship or materials they used to do our job. First rate all way!
Mike I got your call about the installation and I just want to thank the guys who were here they were great and they did a lot of stuff I thought I would be asked to do in moving stuff around my crawl space but no they did it all… and it was done very quickly and I love the insert. We will certainly recommend your place to anyone we know that needs anything you offer , the purchase process was awesome and so was the install…thank you very much.
Thank you for recommending the Black Olive! Brought my BBQ experience to the next level, I can’t imagine going back to gas!
Just great people to deal with!!!
They did our fireplace and I just visited to discuss BBQ’s. Mike and Jason are a great resource providing all kinds of advice! Yes, I might be able to find it cheaper…. But can’t beat the value. Deal local!
Just had a new gas fireplace installed and love it! Great company to deal with and the installers are top notch – very thorough, professional and conscientious. I would highly recommend Romantic Fireplaces.
Thanks again for all your help with the new fireplace. Janice and I both love it. The satin steel surround fits like a glove and looks amazing. We’ll most certainly recommend you highly to any of our friends and acquaintances. It’s been a pleasure.
Just wanted to say thank you for acting so quickly getting our beautiful stove installed at super speed. Your guys were very impressive, cleaned up after they were finished and were very professional. Once again, many thanks.
Just to let you know that your guys yesterday were prompt, courteous, careful and obviously very knowledgeable about what they were doing (a good thing in the gas business!). I was impressed, as was Jo-Ann, and thank you for the first-class service. We are already enjoying the benefits of the new installation.
We would like to thank all of you for the hard work to complete our fireplace modernization project. As you can see by the pictures attached, the outcome is wonderful and we will enjoy this for years to come… and most certainly use this living space far more than we have in the past. Until our next project… Thank you all.
I want to commend you and your team for the professional work that was done to our total satisfaction. Over the last 2 years, I have dealt with many of the renovation trades and can honestly say that your team was the easiest to deal with; dates were established very early in the process, and your team unfailingly arrived on time and met every promised date. The workmanship was outstanding, and they took care to protect and minimize the impact on our house. We couldn’t be happier with our new fireplace installation, and in having you as our contractor.
We would like to thank you for the excellent service you provided, as well as Charlie in particular. Your whole crew was very efficient and helpful. You can be sure that we will recommend you and your whole company to our friends.
From design to construction, working with Mike and his team was a true pleasure. Mike presented come great ideas and his installers brought the vision to life. Our old builder quality fireplace, mantle, and hearth was transformed into a modern, effective, and beautiful focal point in the house. Workers were polite, on time, and did excellent work. I would, and will, recommend Romantic Fireplaces to anyone who is looking at fireplace or heating work. A very positive client experience!
What a pleasure it was to have entrusted our fireplace projects to Romantic Fireplaces. From our original meeting to the completion of the work, we felt very comfortable with Mike, Debbie, and Jason during the planning stage. We were very appreciative of your recommendations of the type of dry stack stone to be used for our main fireplace. Furthermore, your suggestion of converting this fireplace from wood burning to natural gas was an excellent idea. Suzanna and I also love our new electric fireplace, it really enhanced our solarium.
Rest assured, Mike, that we will gladly recommend you and your staff to family and friends.
We want to thank you for everything you and your team did for us: from guiding us through the selection process, preparing the site, installing the fireplaces, and providing help, advice, and services afterwards. We are really glad we picked you to add warmth and coziness to our home!
Romantic Fireplaces did not only provide us with the fireplace of our dreams, they understood our conceptual requirements and delivered the exact vision of what we sought. The entire team provided a professional and approachable service during the entire process. When restructuring our old fireplace and installing the new one, Romantic Fireplaces’ team ensured at the end of the work day that all was removed, even to the smallest spec of dirt. Romantic Fireplaces worked closely with the marble company to ensure our vision was carried through that installation which brought all the pieces together to make a fabulous looking fireplace. Romantic Fireplaces employees were approachable, they clearly explained the process from beginning to end and most importantly delivered within the time frame we were seeking.
The fireplace looks great! You have an amazing team of guys working for you – they are very professional and knowledgeable about what they do. It was nice doing business with you!
Your staff did an EXCELLENT job, very PROFESSIONAL and HONEST. In today’s day in age, service has taken a step back and business like yours is a real example in how good business should be run. Once again, thank you for a great job and your time and service. A very satisfied first time customer.
Excellent showroom for products to choose from. Mike helped us with creating our dream fireplace. The sky is the limit for custom design options. Installers were professional and friendly to deal with. Highly recommend these guys!
We were impressed with the service that we received in regards to the installation of our fireplace. Your staff did an amazing job of installing our fireplace. We would also like to thank you for taking the time to come to our home and explaining again how our fireplace worked and how to remove and clean the glade. We really did appreciate your friendly service. We now sit in our living room more than ever before because of the warmth and the look of our fireplace. Thank you for the wonderful gift of warmth.
The Romantic Fireplace team has on more than one occasion provided competent and superb services to this client. I would not hesitate to recommend this organization to any and all. The professional technicians were fast and accurate in their work and took the time to explain what being done as the work progresses. Thanks for a smooth and stress free installation.
Many thanks for a wonderful job by Romantic Fireplaces! The fireplace was professionally installed by your team who were very courteous and took their time after the installation to explain how to operate our new fireplace. From beginning to end, everyone at Romantic Fireplaces were helpful and answered our many questions. We would definitely recommend Romantic Fireplaces to anyone looking to replace or install a new fireplace. We also appreciate the service after installation, ensuring that we were fully satisfied with the work. Thank you!
I am absolutely thrilled with my new fireplace. We have been using it every day and enjoying how easy it is to have an instant fire. The brick work is beautiful and the focal point of my home when you walk in. Thank you to you and your team of workers. The guys did a great job. They were professional, polite and very clean. I have already recommended you to friends.
Just a word of appreciation for your employee Mathew. After being a manager myself for over 25 years, Mathew is somebody that I would want on my team and do everything in my power to retain his services for the long term. He is polite, meticulous, conscientious and very professional.
Please extend my appreciation to Matt and Rob for a job well done when they installed the gas burner in my fireplace. Their level of knowledge as well as their professionalism and commitment to customer service was much appreciated and certainly portrays your company in a positive light. Just a further reason to continue being a loyal customer as I have been for 9 years.
We just wanted to say how pleased we were with our experience in purchasing a gas fireplace at Romantic Fireplaces. The fireplace was installed a few days ago and your installer Mat was exceptional. He was professional and answered all our questions. We were very impressed and will recommend your company to friends and colleagues. Thank you for your service.
One, we love the fireplace, it’s exactly what we wanted. Two, the team that did the work was top notch. They were polite, professional, and communicated well.